How does the return work?

After receiving the goods, you have 14 days to return them to us. The return of the item is at your own expense. Please send an email to info@petitem.com to register the return. Please send the goods to the following address:

HTH Logistic Solutions GmbH & Co. KG
c/o Letex GmbH
Deller Weg 90
41334 NETTETAL
Germany

Can a returned item be exchanged directly?

If you would prefer the item in a different size or color, please send us the returned item and re-order the item in your desired size and color. In this case, the return shipping costs will be refunded.

Repayment is on the way

As soon as the returned goods have been received by our logistics department, you will receive a confirmation by email. The refund has been initiated and will be credited to the payment method you selected when placing your order within the next few working days.

How do I get my money back?

You will receive your already paid money back into the account of the payment method you specified at the time of sale.

return form

Letex GmbH's return policy gives you the opportunity to return the product within 14 days of receipt. You have the right to open the package and check the contents. The product must be returned without signs of use and in the original packaging.

When returning an item, always keep the tracking number and a copy of the receipt as this serves as proof of shipment.

Please send the package to:

HTH Logistic Solutions GmbH
c/o Letex GmbH - Petite M.
Deller Weg 90
41334 NETTETAL
Germany

E-Mail: info@petitem.com

I hereby return the following order:

Order number: _________________________

Article: ___________________________________

_______________________________________________________

_______________________________________________________

Reason for return _________________________________

Ordered on (*) ____________ / received on (*) __________________

______________________________________________________
Name of the consumer(s)

______________________________________________________
address of the consumer(s)

______________________________________________________
signature of the consumer(s)

_________________________
Date

(*) Delete as appropriate